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FAQ

What is customs clearance?

The act of moving goods through customs authority so they can enter or leave the country.

How long does it take to clear customs?

Providing everything is in place, a customs clearance should take no less than 24 hours. However, if a piece of paperwork is missing then you can expect to add a few more days on.

What documents are required for customs clearance?

While there’s no set formula for customs clearance documents, some of the key paperwork you’ll need includes the commercial invoice, import and export licences, customs value declaration, the packing slip and any freight documents.

What is a Customs Broker?

A Customs Broker is an accredited agent who assists in the process of clearing goods to be imported and exported through customs. It is recommended to have a Customs Broker help you prepare your paperwork to ensure the smooth transition of your goods.

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