...

+353 91 429 737

Galway

+44 2038 307 780

London

+33 2 59 60 03 98

Le Havre

Services

CUSTOMS   |   COMPLIANCE   |   SUPPLY CHAIN

What exactly do we do?

Customs Complete provides coordinated management of cross-border operations for businesses trading across Ireland, the United Kingdom, France, and global markets. Our services are organised around three core pillars — Customs, Compliance, and Supply Chain Management — to ensure shipments are accurate, compliant, and managed with full oversight at every stage.
With offices in London, Galway, and Le Havre, and coverage in over 90 countries, Customs Complete serves as a single point of contact for customs, regulatory, and logistics processes, helping companies maintain control while goods move smoothly across borders.

Containers, Seaplanes, and Machinry are placed near a port

Customs clearance

Customs Complete manages all aspects of customs clearance in-house across Ireland, the UK, and France, ensuring shipments are handled accurately and progress through borders without disruption. 

Services include:

  • Export and import declarations
  • Transit procedures (T1 / T2)
  • Safety & Security Declarations (ENS / EXS)
  • Event and exhibition clearance
  • Agricultural goods clearance
  • Container clearance and management
  • Indirect and fiscal representation
  • GVMS / PBN (Smart Border declarations)

Special Procedures:
Structured customs procedures help businesses manage duties and cash flow while complying with EU and UK regulations. Procedures include:

These procedures are integrated into operational workflows, allowing companies to adapt customs activity to their trade model without disrupting supply chains.

Our stellar service and customer facing approach is proven by the fact that over 90% of our current customers have contacted us from a recommendation.

Audits review key elements of customs operations to ensure accuracy and compliance, reducing the risk of delays or penalties. Audits can be as required, monthly, quarterly or yearly. Auditing covers: Tariff classification Customs valuation Origin and preference Duty and VAT calculations Documentation accuracy

IMPORT DOCUMENTS

Export Declarations are a requirement for any goods being exported outside the EU. The Export Declaration needs to be submitted to customs at the port of departure. It provides information on what’s being exported, helping customs to identify any prohibited or restricted goods that could be subject to conditions or require a license. 

EXPORT DOCUMENTS

A Transit Declaration procedure facilitates the movement of goods through the UK as a common transit country. This allows duties and other charges on imported and exported goods to be suspended until they arrive at their destination.

TRANSIT DOCUMENTS

Imported goods need an ENS (Entry Summary Declaration) and exported goods will require an EXS (Exit Summary Declaration). These declarations must be completed before arriving at the port. Customs Complete has the expertise to submit SSDs to the relevant country on your behalf.

SAFETY & SECURITY DECLARATION

A Transfer of Residence (TOR) applies to anyone looking to transfer their normal place of residence from the UK to Ireland, or vice versa. A Transfer of Residence also allows a person to claim relief on the items they are bringing with them. This applies to imported goods, including animals and means of transport. 

TRANSFER OF RESIDENCE

Compliance

Maintaining regulatory compliance is essential for managing risk and avoiding operational disruptions. Customs Complete offers structured auditing, reporting, consultancy, training, and CBAM support to help companies meet customs obligations efficiently.

a) Auditing
Audits review key elements of customs operations to ensure accuracy and compliance, reducing the risk of delays or penalties. Audits can be as required, monthly, quarterly or yearly. Auditing covers:

  • Tariff classification
  • Customs valuation
  • Origin and preference
  • Duty and VAT calculations
  • Documentation accuracy

b) Reporting & Advisory
Ongoing reporting and advisory support helps businesses align with EU and UK customs frameworks, streamline operations, and prepare for audits. Includes:

  • Guidance on EU and UK customs frameworks
  • Foreign VAT and EORI registration
  • Process and documentation reviews
  • Audit preparation and recommendations

c) International Trade Consultancy
Provides strategic advice for optimising trade operations and customs processes, supporting compliance planning and operational efficiency. Services include:

  • Strategic advice on trade operations
  • Optimising customs and trade processes
  • Supporting compliance planning and operational efficiency
  • Tariff analysis and cost optimisation

d) Customs & International Trade Advice Training
Training programmes are tailored to company operations and data, equipping staff with practical knowledge of customs and trade processes. Key services:

  • Tailored training on customs and trade rules
  • Practical guidance on documentation, reporting, and compliance

e) CBAM Support
Customs Complete works closely with Carbon Complete to provide integrated CBAM and customs management, giving businesses a single view of trade and carbon obligations. Services include:

  • Training
  • Reporting
  • Risk assessment
  • Fully Managed CBAM Service
Containers, Seaplanes, and Machinry are placed near a port

Supply Chain

Supply chain operations are aligned with customs processes to ensure goods move efficiently from origin to destination. Integration with internal teams and logistics partners allows multi-country shipments to be coordinated, reducing border delays and optimising operational performance.

Scope of services:

  • End-to-end road, sea, air, and rail freight solutions
  • Supply chain management integration
  • Express delivery and freight options

Service Coverage

 Complete provides structured oversight across all aspects of international trade:

  • In-house clearance across Ireland, the UK, and France
  • Management of complex and high-volume trade flows
  • Single broker managing multi-country operations
  • 24/7 operational support
  • Integrated customs, compliance, supply chain, and CBAM services
  • Global coverage in over 90 countries

Get in touch today to discuss your shipments, explore tailored solutions, and ensure your goods move smoothly across borders.

We do not process personal packages, small online orders, or consumer parcels.
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Call us and get your quote!
Call Us

Galway:

+353 91 429 737

 

London:

+44 2038 307 780

Le Havre:

+33 2 59 60 03 98

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